01-17-20 - Technical Alert: Commission Download - We are currently experiencing a disruption with commission download, resulting in a delay. We are working to resolve the issue with utmost urgency and will provide an update here when it is resolved.
01-16-20 - Technical Alert: Multi-factor Authentication - Many users' disruptions with MFA have been fixed. Others are continuing to experience a disruption, which we are still working to resolve with utmost urgency. We will provide an update here when the issue is resolved.
12-10-19 - Travel Assist Changes
- We want you to be aware of upcoming changes to Travel Assist, the travel assistance services provided by Generali Global Assistance (GGA). As of February 1, 2020, all clients (new and renewal) will be required to guarantee payment/reimbursement for the services arranged by GGA at the time of service. For more information read our producer bulletin.
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